AI LEAD GENERATION

With increased competition, in today’s personal injury market, it is imperative that your Intake Teams take advantage of each and every potential lead. Your firm spends a great deal of money to get potential clients to your website or to call your phones. Amelia is here to make sure you do not lose these opportunities. Amelia is able to greet every visitor to your website and every caller ringing into phones. The traditional chat bots and answering services you find in the market are built to only satisfy the most basic requests. They simply are there to qualify a text message and then pass along.

Amelia is outstandingly different. Amelia is trained to comprehend and react accordingly. What many would think to be a subtle difference between classifying and comprehending makes a gigantic impact on the end user’s experience. Amelia can discuss a potential case with a visitor and determine your firm’s ability to represent them or not. Never again will you worry about your advertising money being wasted. Amelia will be sure to grab the attention of every potential visitor. She will revolutionize the industry’s handling of leads generated by their advertising.

AMELIA CONVERSATION WINDOW

Amelia is a conversational assistant that can interact with every visitor that comes to your site. She has the ability to answer client questions about the company, process as well as qualify a lead. Unlike other chat bots, Amelia has the ability to understand and change conversation topics based on what the user says. Chat bots you find on the market are built to classify what a user is saying while Amelia is trained to comprehend and react accordingly. What many would think to be a subtle difference between classifying and comprehending makes a gigantic impact on the end user’s experience.

Amelia can provide customers a free case evaluation in which she can qualify a case and send out a contract for signature. She can also be trained in areas you do not practice and provide them other resources so that you are only receiving hot leads.

If a user cannot seem to find something they are looking for on your site all they need to do is ask Amelia and she can provide the link to get them there.

There is also no limit to the load Amelia is able to handle. Other chat bots ask greet the user and ask if they would like to speak to a representative who can only handle one chat at a time. Amelia handles the chats for clients of ours with 40,000+ monthly users.

SEE EXAMPLES OF ACTUAL CONVERSATIONS USERS HAVE HAD WITH AMELIA:

AMELIA INTAKE VOICE

Amelia can help users calling in to discuss a potential new case. Based on her ability to extract important details from what the user says Amelia can determine the type of case the user is considering. Amelia can be trained in areas your firm does not handle so she can offer other resources to those clients. On case types you do handle Amelia can transfer that lead to your intake department and track the type of case the user was calling about. 

Amelia is also trained to qualify new cases. Amelia can ask a number of questions about the incident and if all the triggers are met she can send out a contract for signature. 

SEE EXAMPLES OF ACTUAL CONVERSATIONS USERS HAVE HAD WITH AMELIA:

CALL-TRACK PROGRAM

Manages all of your intake case conversations. Lead generation and lead management is arguably the most important aspect of the business. Call Track allows you to do this efficiently and effectively. Questionnaires for every case type can be stored in here so your intake team can be sure to gather data that is relevant to the specific case. Your leads are stored by case type, market, source, quality and a number of other reportable options. 

Reporting helps to make this program one of a kind. Reports can be run based on a user definable sorting feature. This can be used to track down what marketing strategies are truly working for your firm. This platform has already been integrated with Needles and can be done with other CRMs to provide a seamless flow of data. 

INVESTIGATOR MOBILE PROGRAM

Our Intake system integrates directly into our investigator mobile app. Our Intake system is highly electronic and automated with a push of the button.  Upload our collected date from the CallTrack system to the Field Representatives mobile device.  Once in the field the FR interview the client and gathers all of the needed documents signed and images collect.  Click of a button, the data in pushed to our CallTrack system for seamless distribution of signatures and data from the client interview.  You also have the ability to upload documents, injury and property damage images, videos, and client images of the accident. This platform has already been integrated with Needles and can be done with other CRMs to provide a seamless flow of data. 

CUSTOM AVATAR

Everyone knows the face they see on TV and on Billboards. We can turn you into your own avatar to sit on your homepage and interact with your customers. Customer experience is so crucial in a competitive market and what better way to continue to grow your brand than to be your customer’s main contact.